3 things I want you to know about me professionally:
My 3 guiding principles are:
How might we help users quickly visualize conversion rates on a dashboard and enable them to compare various groups’ performances?
Create a flow for users to add new or existing funnel reports, with ‘group-by’ support, to a dashboard
Customers want a simple way of exporting a dashboard into a slideshow format so they can share data with their interpretations
Provide a simple and customizable reporting feature that functions a lot like PPT, with live data
How might we create a consistent, scalable page header component that helps users quickly understand their location, page context and available actions?
Collaborate with design team to create a scalable page header that covers 90% of use cases while reducing the need for custom variations
How might we provide tech-savvy users with a more modern yet familiar experience?
Solution
Select a somewhat desktop friendly UI Kit and prioritize modernization of frequently used experiences while maintaining existing functionalities
Cision dashboards needed a mobile friendly set of data visualizations for PR monitoring needs
Create a set of mobile friendly widgets that serve 80% of PR use cases
IBM Instana at the time lacked an updated and well defined set of personas for the newly formed design team to reference
Intervew customers and internal users by job roles to create a functional set of validated personas
Customers wanted to provide their job applicants an easy way to request a background check on their phone
A fully compliant and quick mobile process for applicants to request their background check
How might we provide a effortless way for Pendo users to show case their hard work to their colleagues at networking events without having to use a computer?
Provide user with a Bento box like interface that auto curates data points and summary highlights based on a user's activities in Pendo; no extra effort required